The business is located in the heart of downtown Palatine at Brockway and Slade streets, and prides itself on nearly 35 years of experience in the industry with a strong customer focus.
Monson Jewelers owner Tim Monson has nearly 35 years of experience working in the jewelry industry, and said his keys to success include building strong, and long-term relationships with his customers. He added that the business has grown due to word-of-mouth referrals, and credits the high level of customer service he and his staff have provided over the years as the reason why.
“People like to know the owner and the people that work at a business, especially when you’re dealing with something as personal as jewelry. Myself, Brenda and Bruce have been here since day one; there is a trust and comfort level in knowing us, and that we have a casual, but very helpful atmosphere here.”
Monson said the business has now been able to serve the next generation of customers, where sons and daughters of people who patronized the business when it opened, are now grown up and starting families of their own.
Though the majority of customers are from Palatine, Arlington Heights and the immediate surrounding areas, there are also many customers who live across the country.
“We have customers from out of town that will travel here to us – they’ve either moved away or were referred to us by friends of theirs who have been customers for years,” Monson said. “Trust is a big factor, and people want to get the best price and the best product to go along with that price.”
The strong connections in the community built over the years are something that Monson also finds great pride in. He says his employees treat the business as if it were their own, and that type of commitment has been a defining factor for their success.
“If we don’t have something, we invite you to just ask and we can probably get it in as quick as a day,” said Brenda Schwantz, who started working with Monson the day the business opened on November 16, 2001. “We will go out of our way to make things happen.”
Among the services and products provided at Monson Jewelers are jewelry and watch repairs, in addition to engagement, wedding, anniversary, cocktail and even custom rings. The business also provides a service where old jewelry can be redesigned into new pieces.
“The industry has moved toward a lot more custom jewelry and re-design, which we handle in an off-site location,” Monson said.
Other items include bracelets and necklaces, baby jewelry, watches, giftware, crystal and jewelry boxes.
Additionally, educating customers is a strong focus. Monson said he will explain the different types of diamonds there are, or answer any other questions that customer may have.
The business has a wide array of options for someone looking to spend between $50 and $50,000. A number of different designers and vendors are featured, all of which can be found on the business’ website.
“We are very consultative with our customers, and are all about helping them make the perfect choice,” Monson said.
For more information, visit www.MonsonJewelers.com.
The Downtown Palatine Business Association is thrilled to announce that Girls on the Town (Guys are invited, too) will be held on Friday, April 15th from 5pm-9pm in historic Downtown Palatine!
Join 17 DPBA member businesses as they showcase their products and services by providing demonstrations, special offers giveaways and delicious appetizers and wine tastings. You can also qualify to win one of raffles; the Entertainment Raffle (gift certificates from nearly a dozen area restaurants, a Shopping Raffle (gift certificates for purchases at a wide array of Palatine area businesses) and a special Palatine 150 Sesquicentennial Basket provided by the Palatine Historical Society.
Special for the 2016 event: The Village of Palatine is celebrating its Sesquicentennial – that’s 150 years since the Village was incorporated! To help celebrate Palatine’s 150th birthday, the DPBA is joining the Palatine 150 theme with our Girls on the Town event….Girls on the Town Celebrates Palatine’s Sesquicentennial. We invite you to visit the Palatine 150 website to learn about all of the events that will be held throughout the year to celebrate this very special year in our history!
Owner Celia Kallenborn comes from a family of local entrepreneurs, and stepped out on her own by opening the cake, cookie and cupcake bakery on Bothwell Street in February of 2015.
On February 21, 2016, Celia Kallenborn, the owner of Sweet C’s Bakery in downtown Palatine will be celebrating her first year in business. The boutique bakery is located in the heart of downtown Palatine at 10 N. Bothwell Street.
Kallenborn is no stranger to knowing what it takes to grow a successful business; her father is the owner of Mexico Uno, a Mexican restaurant that has been open since 1989, and is located around the corner from the bakery on Brockway Street just north of Palatine Road.
An uncle and her parents originally opened Mexico Restaurant in Des Plaines prior to 1989, when her parents decided to open their own location in Palatine. Now, Kallenborn’s sister runs the Des Plaines business and her other siblings work at Mexico Uno.
Since her early years, Kallenborn bussed and waited tables for her family business, and learned the value of creating relationships that develop into loyalty from customers.
“My father’s advice to me since day one was to provide a quality product and be good to my customers; it’s simple, but something I have strived to to since I opened Sweet C’s,” Kallenborn said. “The goal, always, is to ensure my customers leave happy.”
Kallenborn said she makes a point of personally speaking with every customer about their order, whether it be a specialty cake, cupcakes or cookies. And it appears her focus on solid customer service is building the Sweet C’s brand as the business continues to grow and thrive.
“What I think is special about what we do, is that we are a part of milestone events in the lives of our customers,” Kallenborn said. “A child’s first birthday, a wedding or a baby shower, and bar and bat mitzvahs are all times to be remembered, and we are honored to be a part of those days.”
‘Baby reveal cakes’ are what Kallenborn calls a new and popular unveiling for parents- to-be, where the sex of a baby is announced through the color and design of the cake at a baby shower.
“Basically myself, the doctor and the parents are the only ones who know if the baby will be a boy or girl,” Kallenborn said. “It’s a real privilege.”
Smash cakes are also a specialty for young children’s’ birthday parties, as well as re-creating wedding cake toppers for couples who didn’t save them from their wedding, or would like to renew their vows.
Other events include corporate parties, going away parties and any other type of celebration. Sweet C’s also offers catering packages.
In addition to original designs, pictures can be printed on edible paper and transposed onto to cookies and cakes. Cupcakes have become more popular for event desserts because they offer a way for customers to provide a variety of flavors for their guests to enjoy.
“We’re not trying to be the jack of all trades, I’m working to be the best at what we are good at.”
To celebrate Sweet C’s first anniversary on Sunday, February 21, one free cupcake per person will be given out between 10 a.m. and 6 p.m.
Visit www.SweetCsbakery.com for more information.
Visit www.palatineparks.org or call 847.991.0333 for more information.
Indoor Drive-In Movie featuring “Minions” Friday, March 4, 6:00-9:00pm at Birchwood Recreation Center, 435 W. Illinois Ave., Palatine. Enjoy a movie from the comfort of a car you decorate yourself! Bring your own large box and we’ll provide all the materials to turn it into a car. Car decorating starts at 6:00, the film will be shown at 7:00. Concessions will be available for purchase. Pre-register at www.palatineparks.org using code 126060-01. $5 per child (ages 1+), $1 per adult.
Hound Egg Hunt Saturday, March 26, 10:00am at Towne Square, 150 W. Palatine Road, Palatine. You and your favorite four-legged friend are invited to the best dog egg hunt in town! The event includes goody bags, free raffle entry, souvenir photo with the bunny, two egg hunts (large dogs and small dogs), and a great vendor fair. Pre-register for just $6 per dog at www.palatineparks.org using code 140100-01.
Family Friendly Theatre presents Little Red and the Hoods Monday, March 28, 10:30-11:30am (a day off school for District 15!) at Cutting Hall Performing Arts Center, 150 E. Wood Street, Palatine. Our Family Friendly Theatre productions offer the perfect opportunity to introduce children to a live theater experience. This delightful tale of Little Red Riding Hood is told with modern lessons for today’s children. Tickets are just $6 per person and are available through the box office at 847-202-5222 or www.cuttinghall.org (online ordering fees apply).
Spring Catalog Available Soon! Watch for your Spring Catalog, full of hundreds of programs, events, and services offered by Palatine Park District. Catalogs will be mailed to residents and available for viewing on February 24. Resident registration begins February 29, and non-resident registration begins March 22.
With more than 30 years of experience, owner Barb Mosak opened the salon and spa in downtown Palatine in March of 2011.
‘Arete’ is the Greek word for virtue and excellence, which is exactly why owner Barb Mosak chose the name for her salon and spa, located at 9 N. Bothwell Street in downtown Palatine. Mosak has strived to provide the highest level of customer service for her clients since the salon and spa opened its doors in March of 2011.
Mosak and her staff of 14 which includes hair stylists, nail techs and aestheticians, also pride themselves on providing a chic, but warm and inviting atmosphere, while helping to create a unique style that accentuates and enhances their clients’ features and overall look.
Mosak went to beauty school while she was still attending high school, and knew early on that owning a salon one day was one of her professional goals. She began managing a Chicago salon shortly after finishing beauty school, and became partners with the owner a few years later.
“I wasn’t quite ready to own a salon on my own yet, but that experience taught me about what I would need to do to be successful at it,” Mosak said.
From there, she went on to work in a variety of salons in the northwest suburbs of Chicago, and opened Arete Salon and Spa in the spring of 2011 with the encouragement of her father-in-law, who brought a strong business expertise and advisory role to the business.
Mosak’s husband Bryan also helped to build the business in its first few years. “I couldn’t have done it without Bryan,” she said.
The staff at Arete Salon and Spa are very close knit, and trained not only to utilize what they learned in school, but also to take into account the client’s own style as well as the shape of the face, coloring and other unique traits to create a look that fits them.
“Hairstyling is something of an art, and all of us take a creative approach with each and every client,” Mosak said.
In addition to providing expert hairstyling, Arete Salon and Spa also offers manicures and pedicures, a full range of aesthetician services including specialized facials and peels, and waxing services.
The salon recently added Monday hours in addition to hours on Tuesday through Saturday, which can be scheduled by calling for an appointment. For more information, call 847-907-4123 or visit the website at http://aretesalon.com/.
The Downtown Palatine Business Association members are thrilled to announce our yearly Holidays on the Town event. Make sure to mark your calendars for Friday, November 20th – downtown Palatine will be the place to be to celebrate the forthcoming holidays!
A Very Merry Shopping Event will be presented on Friday, November 20 from 5 pm to 9pm. Select merchants in the downtown area (listed below) will be offering festive hors d’oeuvres, sweets and wine along with a Rudolph Raffle, passport prizes and special savings to start your holiday shopping season off right.
Wine tasting is provided by Garfields Beverage Warehouse of Palatine. The Passport to Prizes booklets can be purchased from any participating merchant for just $5. The passport will provide entry into prize drawings for each location visited during the event. Additional Rudolph Raffle tickets will be available for $1 each or 6 for $5. And to make your trip around downtown Palatine even easier, the DPBA is providing a Holiday Trolley to transport you from shop to shop during the entire event.
Participating Downtown Palatine Business Association Members and what they are offering during the HOTT event!
For John Mahler and his wife and business partner, Mica, it became clear a few years back that Cook, Cork & Fork would become a reality.
Growing up, John always had a love for cooking. Every holiday, he would be up early with his beloved Polish grandmother at 4:30 a.m. starting the turkey and chopping vegetables. “It’s the way we connected,” he said.
In 2011, John and Mica attended a combined bachelor/bachelorette party for a friend where the two enjoyed a cooking class. At that time he had a comfortable, corporate job in the Chicago area.
“It was such a great time, but I noticed the cooking instructor wasn’t very engaged and I saw so many things that could have been better,” he said.
The group got to talking, and brainstormed how there could be more cook tops, some retail, and social gatherings – even corporate team building events added in. And so, the wheels began to turn.
Meanwhile, Mica, who was working at a large corporation, saw John’s passion, and together they decided he would stay home with their young son and begin to build plans for the business. Mica accepted the lion share responsibility of supporting her family as their vision, became a reality.
When they began searching for the perfect business location, the two came upon a former frame shop at 34 W. Palatine Road between Bothwell and Brockway streets in the heart of downtown Palatine. Though they had some serious remodeling ahead of them, they knew the best place for their business was right in their own hometown.
The 3,000 square foot location was completely gutted, and the Mahler’s breathed new life into the storefront. They opened their doors on March 20, 2015.
Lucio Davila, a Peruvian chef, leads all of the adult cooking classes offered at Cook, Cork and Fork.
Among the many cooking classes offered are hands-on and demonstration classes for both adults and children, in addition to private events for businesses or individuals. A vast retail area is located in the front of the store and provides everything from cutlery to cookware, spoons to spatulas, bakeware and every kitchen gadget one could imagine.
“If we don’t have it, we’ll get it,” John said. “We are truly a customer-driven business.”
Other products for purchase include olive oils and balsamic vinegar selections, rubs, salt, herbs and dips. There also is an eclectic variety of wine and craft beer that customers can enjoy along with what they create during the classes.
What also sets the business apart, according to Mica, is the sense of community.
“We are proud of the fact that our business is very family and community oriented; our staff feels like family and we are able to provide a unique experience while bringing people together,” she said.
To learn more and to book classes online, visit http://www.cookcorkandfork.com/.
Cook, Cork & Fork is a member of the Downtown Palatine Business Association (DPBA), an organization whose goal is to promote commerce for the member businesses of downtown Palatine. Visit www.DowntownPalatine.org to learn more.
Italian-native and Shine Body Therapies owner Sara Vanin practices massage therapy and Shiatsu at the business location in downtown Palatine.
Shine Body Therapies is a recently new business located at 134 W. Slade Street in historic downtown Palatine. Owner Sara Vanin believes strongly in the body’s ability to heal itself, with the aid of nutrition and massage and Shiatsu techniques that encourage a higher level of wellness and relaxation.
Vanin grew up in Italy, and there she learned as a young girl that better nutrition was the first correction that Italians made when they had issues such as headaches and body pain. Shiatsu and massage also are utilized for overall wellness.
“I found out early on that when someone has awareness of their body, they have their own tools to overcome issues, challenges and problems – whether they are physical or emotional,” Vanin says.
And so, she began studying Chinese medicine and went through 700 hours of intense training. Vanin learned about meridians, which are pathways through the flows of energy which are intuitively known by the body.
“By changing our posture, we can change our state of mind. Shiatsu specifically is about acting on the body and the mind,” Vanin says. She adds that results are cumulative, like exercise and dieting.
“Consistency is the key with Shiatsu. Ideally once a week is the best way to keep your body fine-tuned and as strong as it can be to fight sickness and even emotional issues, in some cases,” Vanin says.
During a Shiatsu session, the client keeps their clothes on. The main focus is finger pressure. It’s about the pressure, and involves stretching, much like yoga.
“It’s about the pressure applied with hands, fingers, and palms….even though you have a headache, Shiatsu will not treat the affected area, but rather pathways through the body that may be nowhere near where the pain is,” Vanin says.
Issues that are addressed through Shiatsu include back pain, digestive issues, headaches and chronic pain. Vanin suggests a minimum of three sessions in a row before an evaluation is done and a treatment plan in created.
Massage Therapy also is a substantial service provided by Shine Body Therapies. Essential, and all organic oils are used through gentle touch to address general stress, focus issues and anxiety. The blend of the oils, according to Vanin, are based on Chinese principles.
The main takeaway Vanin wants people to know is through Shiatsu or massage one can learn their own body better, and be able to listen to what it is saying.
If you are a musician and play violin, at a certain point the instrument gets out of tune from being used. What Shine does with the instruments (people) is practice Shaitsu on them, which is like a fine tuning tool. It can determine what areas are out of tune, and help the instrument (the body) to find its own voice to better express itself and know its purpose more clearly.
For more information, visit http://shinebodytherapies.com/
Tap House Grill is hosting a 1st year anniversary at its downtown Palatine location on August 19th!
The popular chain has seven locations around Chicagoland and boasts, “Addictive Food and Creative Brews.” The celebration will include a number of specials running, including $3 Blue Moon, Rebel IPA and Tito’s Drinks, $2 Miller Lite Drafts and Fireballs, as well as door prizes, free passed food, an ice sculpture and a birthday cake!
Join the fun on Wednesday, August 19th! Click here for more information.